STANDARD TERMS AND CONDITIONS OF SALE
Welcome to TrendySpice store. By placing an order on our website, you agree to the following Terms and Conditions of Sale. Please read them carefully before making a purchase.
General Information
Our store offers handmade crochet products crafted with care and attention to detail. Because each item is handmade, slight variations in color, size, or design may occur. These variations are part of the uniqueness of handmade products and should not be considered defects.
Orders
All orders placed through our website are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation email. We reserve the right to cancel or refuse any order if product availability, payment issues, or other circumstances arise.
Pricing
All prices listed on the website are in Indian Rupees (INR). Prices may change without prior notice. The final price including applicable taxes and shipping charges will be displayed during checkout before payment is completed.
Payments
We accept secure online payments through approved payment gateways. Orders will only be processed after successful payment confirmation. In case of payment failure, the order will not be confirmed.
Shipping and Delivery
Orders are typically processed within a few business days. Delivery times may vary depending on your location and courier services. Once shipped, you will receive tracking details via email or message. We are not responsible for delays caused by courier services or unforeseen circumstances.
Custom Orders
For customized products, customers must provide accurate details while placing the order. Customized items may require additional production time. Custom orders are generally non-refundable unless the product arrives damaged.
Returns and Refunds
Due to the handmade nature of our products, returns are only accepted for damaged or defective items. Customers must contact us within a reasonable time after delivery with clear photos of the issue. Approved refunds or replacements will be processed accordingly.
Product Use
Our products are designed for normal personal use. We are not responsible for damages caused by improper handling, misuse, or accidents after delivery.
Intellectual Property
All content on this website including images, product designs, text, and branding belongs to our store and may not be copied, reproduced, or used without permission.
Privacy
Customer information such as name, email, and shipping details will only be used to process orders and improve customer service. We do not sell or share personal information with third parties except where necessary to complete orders.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us through our website contact page or official email address.